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Quality is not a business choice, but a way of life Quality Policy INFINITE LOOP S.r.l. is a company born in 2022, which has developed a web-based telemedicine platform offered to customers as a service and provides consulting services in a wide range of IT systems. The Management of INFINITE LOOP S.r.l. is committed to adopting and continuously maintaining an active and effective Quality Management System with the aim of improving the overall performance of the company and therefore customer satisfaction. It has chosen to structure this system according to the principles dictated by the international standard ISO 9001 in such a way that the organizational capabilities of the company adhere to voluntarily applied and internationally recognized standards. It is the will of the Management to ensure that the company is continually recognized by the reference market as a valuable and structured, but at the same time dynamic, flexible, and effective company in promptly meeting the needs of the context in which it operates. In support of the organization, the Management is committed to:

Provide necessary resources
Promote satisfaction of all requirements in the operating context
Promote the spirit of continuous improvement in performance through goal-oriented work and the measurement and monitoring of results, process-oriented approach, and risk-based thinking
Encourage active participation of all functions in business management and goal achievement.

To achieve this, the company management expects that:

Each individual, whether internal or external to the company, is empowered and accountable for their objectives, aware of their role in relation to others, the importance of adhering to the principles of the system, and the organizational effects of not adhering to them;
The effectiveness of the system and the efficiency of activities are also considered fundamental to enhance the company's value system; everyone's actions should be inspired to reduce resource waste and make work respectful of the individual, ethically correct, and focused on customer satisfaction;
Information, training, and communication are widespread, effective, and efficient at all levels;
Emerging needs during work activities are addressed promptly and effectively;
Cooperation among various company resources and collaboration with external entities are promoted;
The Policy, Objectives, and the overall implementation of the system are established, implemented, monitored, and periodically reviewed to achieve continuous improvement in company performance and consequently continually enhance customer satisfaction and that of all interested parties.

We strive daily so that all the projects and services we provide are an added value for the customer, To help them seize new opportunities and enjoy the benefits of Digital Transformation. To organise production processes effectively, Constantly monitoring our performance and continuously improving our operations is the first step to ensuring first-class projects and services.

Provide necessary resources
Promote satisfaction of all requirements in the operating context
Promote the spirit of continuous improvement in performance through goal-oriented work and the measurement and monitoring of results, process-oriented approach, and risk-based thinking
Encourage active participation of all functions in business management and goal achievement.

To achieve this, the company management expects that:

Each individual, whether internal or external to the company, is empowered and accountable for their objectives, aware of their role in relation to others, the importance of adhering to the principles of the system, and the organizational effects of not adhering to them;
The effectiveness of the system and the efficiency of activities are also considered fundamental to enhance the company's value system; everyone's actions should be inspired to reduce resource waste and make work respectful of the individual, ethically correct, and focused on customer satisfaction;
Information, training, and communication are widespread, effective, and efficient at all levels;
Emerging needs during work activities are addressed promptly and effectively;
Cooperation among various company resources and collaboration with external entities are promoted;
The Policy, Objectives, and the overall implementation of the system are established, implemented, monitored, and periodically reviewed to achieve continuous improvement in company performance and consequently continually enhance customer satisfaction and that of all interested parties.